Frequently Asked Questions
Services Equipment Customer Service
Services
Do you offer design help?
Yes. We are here to help design your structured cabling system, security system cellular phone repeater, or voice privacy system. We can offer a variety of configurations to stay within your budgetary constraints, while providing flexibility to allow growth without re-design or starting over.
Do all jobs need to be bid, or could you respond quickly for a time-and-material job?
We are happy to quote time-and-materials jobs. Please call 763-593-1330 for a quote.
Do you work with AIA documentation?
Yes. We have done multiple projects using AIA forms.
Do you offer AutoCAD services?
Yes. We can your drawing files with moves, adds or changes. Additionally, we will work with your architect/engineer to facilitate integration of drawing changes for major facility changes.
Our company does not have electronic files of our building and space. . . will you provide us with CAD drawings of our facility?
Yes. We can prepare CAD drawings and then update them as you make moves, adds, or changes to your infrastructure.
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Are you an e-Rate Provider?
Yes. Our Service Provider Identification Number (SPIN) is 143009158. Please contact us at 763-593-1330 for details.
Do you bring telephone service into a building?
No, this work is reserved for service providers such as Qwest. Our installation begins at the demarcation point and continues to main distribution frames (MDFs), intermediate distribution frames (IDFs), equipment rooms and workstations.
Are you able to do aerial and burial cable installations?
We subcontract aerial and burial cable installations. Please call us at 763-593-1330 for more information.
Do you do any core drilling?
We work with a number of electrical contractors who do core drilling for us.
What does ASI offer in the area of fiber testing?
All Systems Installation has the capability to test fiber in a number of ways. Before any tests are performed, we will create a projected loss budget based on the length of the fiber run and the number of reflective and non-reflective events. This loss budget result will dictate the real value associated with the pass/fail point. Once the loss budget has been created, we can perform a "Light Source/Power Meter" test (required by ANSI/TIA/EIA -526-7 & 526-14 which will show the end-to-end power loss over a fiber run. In order to determine if all terminations and splices are within ANSI/TIA/EIA specifications it is necessary to utilize an Optical Time Domain Reflectometer (OTDR). This device will show whether or not the entire fiber run is within the Loss Budget guidelines, and will indicate whether each component of that fiber link (e.g. connectors, fiber itself and any splices) is within recommended guidelines. Knowing this information will help you confirm that the electronics you ordered will operate at it's optimum efficiency level within your fiber cable plant. This could potentially save your business money. Back to top
Do you install Fire Alarm or Burglar Alarm Systems?
Generally speaking, fire and burglar alarm systems are outside of ASI's focus. However, when our customers have requested this service in conjunction with another business service, we have performed this type of work. Please call us at 763-593-1330 to discuss your requirements.
Do you perform residential work?
All Systems Installation is a commercial installer. However, when customers have requested residential service in conjunction with the business services we provide, we have been more than willing to help. Please give us a call at 763-593-1330 to discuss your needs.
Equipment
Do you offer equipment leasing?
We are not a leasing agent. However, we do partner with select providers who offer leasing options and will work with you to meet your needs.
What type of warranty do you offer?
We provide a 3-year warranty for cabling infrastructure we install. Additionally, we facilitate warranty replacements according to the individual software or hardware manufacturers' original warranty guidelines. If the manufacturer does not provide for labor warranty replacement, we will provide this labor at no charge for the first 30 days after invoice date.
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Customer Service
Do you have a "troubleshooting" number customers can call for questions, issues or problems?
Yes, simply call 763-593-1330.
Do you work out of state?
Yes, we work extensively throughout the five state area, and have worked throughout the United States.
Do you offer any kind of training?
Yes, we have a comprehensive training facility where we conduct classroom and hands-on training. We are accredited to offer training for the Minnesota State Power-Limited Technology License (Continuing Education courses), BICSI CEC’s, in addition to BICSI Installer and Technician training. We can also provide customized training, depending on your needs, at our facility or yours.
How can we start working with All Systems Installation?
Just give us a call at 763-593-1330 - and we'll get the process started.
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